FAQs & Troubleshooting
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346 Results
- 1Jam Inside
- 2Replace Drum
- 3Jam Duplex
- 4Jam Rear
- 5Jam MP Tray
- 6Can I print from or scan to Android™ Smartphone?
- 7How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Jam Tray 1 / Jam Tray 2
- 10Configure and use the Scan to FTP feature
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 13Drum End Soon
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15Configure and use the Scan to E-mail Server feature.
- 16The printer status is Offline or Paused.
- 17Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 18Document Jam
- 19Faint
- 20Replace Toner
- 21Ghost
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23What is Brother iPrint&Scan?
- 24Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 25Scan Unable xx
- 26Cover is Open
- 27Wrinkles or creases
- 28Scan from the Brother iPrint&Scan application using Windows Phone.
- 29Configure and use the Scan to Network feature (For Windows)
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 32Replace PF Kit xx
- 33Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 34Print on labels and envelopes from the MP tray.
- 35I'm using Macintosh. What is the PreScan option used for?
- 36When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 37Drum Error (Drum!)
- 38Out of Memory
- 39When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 40A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 41Toner specks
- 42Replace Fuser
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44"Offline" appears on the Status Monitor.
- 45Delete print jobs from the print queue.
- 46Printing/ Scanning with a mobile device
- 47Can I print on transparencies e.g. for overhead projectors?
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 50Store numbers on my Brother machine for easy dialing from the control panel.