FAQs & Troubleshooting
![]() |
Popular |
330 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Can I print from or scan to Android™ Smartphone?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Pre-Required Procedures (Linux)
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 12I cannot find some option in the Printing preferences. (For Windows)
- 13A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Configure a cover page for PC-FAX.
- 16The printer status is Offline or Paused.
- 17Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 18Forward a fax to another fax machine when my machine has a mechanical problem.
- 19Paper Jam
- 20Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 21Delete print jobs from the print queue.
- 22Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 23I cannot make borderless prints.
- 24I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 25When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 26Where is the USB port on the machine?
- 27Can I confirm that the FAX was sent correctly?
- 28I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 29Configure and use PC-FAX (CUPS) (Linux)
- 30Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 31Can I use voice mail on the same line as my Brother machine?
- 32I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 33How do I load envelopes into my machine?
- 34What is Brother iPrint&Scan?
- 35The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 36Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 37Locate files scanned with ControlCenter3 (For Windows)
- 38The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 39Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 40When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 41Send a fax using PC-FAX with LPD/LPRng (Linux)
- 42Verify if the Brother machine has a dial tone
- 43ControlCenter3 displays a blank screen at startup (Windows)
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 46Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 47I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 48I cannot scan via USB. (Mac OS X)
- 49Scan multiple pages into one file instead of each scan being saved as a separate file.
- 50I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?