FAQs & Troubleshooting
Popular |
104 Results
- 1The left or right side of the label is not printed correctly.
- 2How to adjust the cut position (For Windows)
- 3How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 4How to connect the printer to your computer
- 5How to execute the printer configuration (Self-test) to debug
- 6How to set the Direct Thermal or Thermal Transfer Print Methods
- 7The printing position of small label is incorrect.
- 8How to install the Windows driver via Wi-Fi®/ wired network
- 9How to install the Windows driver via Wi-Fi®/ wired network
- 10How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 11The print quality is poor.
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13How to skip the AUTO.BAS program only one time by directly operating the printer
- 14How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 15Using the CommTool (for Windows)
- 16The label is skipped when printing.
- 17How to change the printer code page
- 18How to update firmware to all printers on the same subnet at the same time
- 19How to transfer the print programs or templates using FBPL commands
- 20How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
- 21The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 22How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 23How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 24I cannot install the Windows driver.
- 25The label wraps around the platen roller when using the cutter.
- 26How to load the Media
- 27How to update the firmware
- 28How to add a new stock from the Seagull driver
- 29How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 30How to open the Devices and Printers window
- 31(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 32BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 33I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 34Printing the printer configuration (Self-test)
- 35The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
- 36Printing is not possible.
- 37The printed label is wrinkled.
- 38Printed barcodes cannot be read.
- 39When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 40Memory full error occurred.
- 41The time on the printer is incorrect.
- 42How to adjust the tear position in BarTender
- 43How do I uninstall the printer driver?
- 44How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 45How to install Brother software on a computer not connected to the Internet
- 46(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47I cannot connect my machine to the wireless network.
- 48What is the Label List? (P-touch Editor 5.x for Windows)
- 49The printed label contains gray lines.
- 50How to clean the Print Head