FAQs & Troubleshooting
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150 Results
- 1How do I transfer label or slip templates?
- 2How to set the Cutter
- 3How do I install/change the RD roll?
- 4Which interface can I use?
- 5How to set the Peeler
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 8Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9How to set the Head Unit
- 10When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 11How to set the Platen Roller
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16Printing is not possible. (USB connection)
- 17What Android™ mobile application can I use?
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19Where can I find my Brother printer's serial number?
- 20Installing the software (for Windows)
- 21What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 22How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 23How to identify your Operating System (OS) for Windows or Mac
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25How to identify the printer's firmware version
- 26How do I transfer label templates with P-touch Transfer Express?
- 27How to delete the registry information and files related to the printer driver
- 28My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 29The power button does not light up.
- 30Using the Printer Setting Tool (for Windows)
- 31How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 32What is the Label List? (P-touch Editor 5.x for Windows)
- 33How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 34I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 35The Printer Setting Tool does not start.
- 36How do I uninstall the printer driver?
- 37How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 39A security warning appears when accessing Web Based Management via HTTPS.
- 40I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 41How to install Brother software on a computer not connected to the Internet
- 42The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 43How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 44Using the Device Settings (for Windows)
- 45How do I clean my printer?
- 46Labels are jammed in the machine or are not ejected correctly after printing.
- 47How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 48Can I directly operate my printer from a self-developed application software and print a label?
- 49The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 50The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)