FAQs & Troubleshooting
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149 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How to set the Head Unit
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4How do I install/change the RD roll?
- 5When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 6How to set the Platen Roller
- 7How to set the Cutter
- 8How to set the Peeler
- 9The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11The Printer Setting Tool does not start.
- 12The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 13When I print many continuous labels, part of the label data is printed twice.
- 14How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 15How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 16When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 17How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 18Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 19I cannot print after updating the firmware or font data.
- 20A security warning appears when accessing Web Based Management via HTTPS.
- 21The print result does not improve even if I adjust the print density.
- 22I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 23How to install Brother software on a computer not connected to the Internet
- 24The barcode on a printed PDF file cannot be read.
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26Installing the software (for Windows)
- 27The media cannot be fed to the beginning of a label.
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29How to identify your Operating System (OS) for Windows or Mac
- 30Labels are jammed in the machine or are not ejected correctly after printing.
- 31How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 32Which interface can I use?
- 33How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 34Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37How to use the Paper Size Setup (for Windows)
- 38Printed barcodes cannot be read.
- 39When printing using the RD roll, the print is out of alignment.
- 40How to identify the printer's firmware version
- 41How do I switch to and use the mass storage mode?
- 42Can I directly operate my printer from a self-developed application software and print a label?
- 43The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 44How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 45How do I uninstall the printer driver?
- 46(Video) When I print many continuous labels, part of the label data is printed twice.
- 47(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 48How do I connect the printer to my computer using a USB cable?
- 49How to delete the registry information and files related to the printer driver
- 50How can I reset the printer?