FAQs & Troubleshooting
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125 Results
- 1When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 2Where can I find my Brother printer's serial number?
- 3The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 7P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8How do I install/change the RD roll?
- 9Installing the CUPS wrapper/LPR printer driver (Linux®)
- 10How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 11How to identify the printer's firmware version
- 12The paper settings specified from the server computer are not reflected on the client computer.
- 13How do I reset network setting?
- 14How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 17Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 18I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 19Creating a label with GIMP (Linux®)
- 20Installing a CA certificate
- 21The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 22How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 23When I print a long label or many labels continuously, printing suddenly stops.
- 24I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 25When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 26I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28What Android™ mobile application can I use?
- 29What iOS mobile application can I use?
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 32My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 33How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 34The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 35Adding a custom media size for continuous tape (Linux®)
- 36Information before downloading for Raspbian/Raspbian lite (Linux®)
- 37The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 38How do I connect my computer to the printer using the Wireless Direct mode?
- 39Using the Printer Setting Tool (for Windows)
- 40Using the Device Settings (for Windows)
- 41Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 42The media cannot be fed to the beginning of a label.
- 43Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 44I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 45How do I uninstall the printer driver?
- 46(Video) When I print many continuous labels, part of the label data is printed twice.
- 47When I print many continuous labels, part of the label data is printed twice.
- 48How do I transfer templates or other data from the computer to the printer?
- 49How do I clean my machine?
- 50(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)