FAQs & Troubleshooting
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130 Results
- 1What Android™ mobile application can I use?
- 2What iOS mobile application can I use?
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 9How do I transfer label templates with P-touch Transfer Express?
- 10Printing is not possible. (USB connection)
- 11Uninstalling the printer driver (Linux®)
- 12How do I uninstall the printer driver?
- 13How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14How do I install/change the RD roll?
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19How to install the rechargeable Li-ion battery
- 20Adding a custom media size for continuous tape (Linux®)
- 21Supported File Formats and how to print on Raspbian lite (Linux®)
- 22Information before downloading for Raspbian/Raspbian lite (Linux®)
- 23How to identify your Operating System (OS) for Windows or Mac
- 24When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 25When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 26I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 27How do I connect my computer to the printer using the Wireless Direct mode?
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Using the Printer Setting Tool (for Windows)
- 30I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 31I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 32The paper settings specified from the server computer are not reflected on the client computer.
- 33How do I reset network setting?
- 34What is the Label List? (P-touch Editor 5.x for Windows)
- 35How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 36How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 37I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 38I cannot print from GIMP on Linux.
- 39I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 40Creating a label with GIMP (Linux®)
- 41Creating a label with OpenOffice (Linux®)
- 42Supported File Formats and how to print on Raspbian (Linux®)
- 43The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 44How do I connect the printer and my mobile device via Bluetooth®?
- 45Using the Device Settings (for Windows)
- 46Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 47The media cannot be fed to the beginning of a label.
- 48Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 49The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 50What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)