FAQs & Troubleshooting
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125 Results
- 1How do I install/change the RD roll?
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 4How to install the rechargeable Li-ion battery
- 5Creating a label with OpenOffice (Linux®)
- 6I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9The paper settings specified from the server computer are not reflected on the client computer.
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 13Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 14I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 15What is the Label List? (P-touch Editor 5.x for Windows)
- 16When I print a long label or many labels continuously, printing suddenly stops.
- 17When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 18I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 19Installing the CUPS wrapper/LPR printer driver (Linux®)
- 20Supported File Formats and how to print on Raspbian lite (Linux®)
- 21How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 22What Android™ mobile application can I use?
- 23Using the Printer Setting Tool (for Windows)
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25How do I reset network setting?
- 26(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 28When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 29Printing is not possible. (USB connection)
- 30The driver installation finished successfully but I cannot print. (Linux®)
- 31(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 32I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 33The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 34(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35The media cannot be fed to the beginning of a label.
- 36The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 37How do I uninstall the printer driver?
- 38How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 39(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 40How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 41I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 42What iOS mobile application can I use?
- 43How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 44Using Web Based Management
- 45When printing using the RD roll, the print is out of alignment.
- 46Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 47How do I transfer label templates with P-touch Transfer Express?
- 48How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 49A security warning appears when accessing Web Based Management via HTTPS.
- 50The printing position shifts vertically or horizontally. (Linux®)