FAQs & Troubleshooting
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231 Results
- 1Paper is Jammed in the 2-sided Tray
- 2(Video) Replace the Toner Cartridge
- 3(Video) Load A4/Letter paper
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Print on Both Sides of the Paper (Windows®)
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7What is Brother iPrint&Scan?
- 8Paper is Jammed in the Back of the Machine
- 9Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 10Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 11Paper is Jammed inside the Machine
- 12Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Replace Drum
- 17Reset the Drum Counter
- 18Add your Brother machine with AirPrint (macOS)
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 21Wrinkles or creases
- 22Print as a Poster (Windows®)
- 23(Video) Connect the cord
- 24Setup a Brother machine on a wireless (Wi-Fi) network.
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26Load and Print on Envelopes Using the MP Tray
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30The printer status is Offline or Paused.
- 31I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 32Toner Low or Prepare New Toner Cartridge
- 33Size mismatch
- 34Jam MP Tray
- 35Reset the Network Settings to the Factory Settings
- 36Print the Network Configuration Report
- 37Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 38Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 39Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 40Discover the MAC address of the Brother network card
- 412-sided Disabled
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43(Video) Update the Driver or Firmware for your Brother machine
- 44I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 45Load and Print Thick Paper and Labels Using the MP Tray
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47Print a web page from iPrint&Scan when using an Android™ mobile device.
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49How to identify your Operating System (OS).
- 50What is the recommended paper?