FAQs & Troubleshooting
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217 Results
- 1(Video) Load A4/Letter paper
- 2What is Brother iPrint&Scan?
- 3(Video) Replace the Toner Cartridge
- 4(Video) Connect the cord
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Reset the Network Settings to the Factory Settings
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8Print the Network Configuration Report
- 9(Video) Set up your Brother machine
- 10Paper is Jammed in the Paper Tray
- 11Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13(Video) Unpack your Brother machine
- 14Replace Drum
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18What is AirPrint?
- 19Print both sides of paper or a booklet automatically
- 20Add your Brother machine with AirPrint (macOS)
- 21I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 22Load and Print Thick Paper Using the Paper Tray
- 23Enable the Brother machine's network interface.
- 24Discover the MAC address of the Brother network card
- 252-sided Disabled
- 26My printer takes a long time to start printing when using Airprint. (iOS 16)
- 27What driver package format is supported by my Linux distribution?
- 28Cannot print after a Windows 10 update (June 2020)
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30Import a Certificate and Private Key
- 31Print on Both Sides of the Paper (Macintosh)
- 32Print on Both Sides of the Paper (Windows®)
- 33Print as a Poster (Windows®)
- 34Media Type Mismatch or Media Mismatch
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39Clean the Drum Unit
- 40Secure Print (Windows®)
- 41Drum !
- 42Paper is Jammed in the 2-sided Tray
- 43Paper is Jammed inside the Machine
- 44What is the recommended paper?
- 45I cannot find some options in the Print dialog box (macOS 11 or later)
- 46Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49What is the Network Shared printing?
- 50Toner Low or Prepare New Toner Cartridge