FAQs & Troubleshooting
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104 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2How to identify your Operating System (OS).
- 3(Video) Paper is Jammed in the Back of the Machine
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 5What is the recommended paper?
- 6(Video) Load an Envelope (Manual Feed Slot)
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8(Video) Paper is Jammed in the Paper Tray
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Check the remaining ink or toner level (Linux)
- 11After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 12Can I use non-Brother or third party supplies with the Brother machine?
- 13I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 14The printer status is Offline or Paused.
- 15(Video) Paper is Jammed in the Output Paper Tray
- 16What is Toner Continue Mode?
- 17Toner Low or Prepare New Toner Cartridge
- 18(Video) Paper is Jammed inside the Machine
- 19What is the default password for my Brother machine?
- 20What driver package format is supported by my Linux distribution?
- 21Wrong Toner or Wrong Toner Cartridge
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23(Video) Set up your Brother machine
- 24Delete print jobs from the print queue.
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27Cannot Print ##
- 28Cannot Detect
- 29Manual Feed
- 30Drum !
- 31Out of Memory
- 32What is the difference between the toner cartridge and the drum unit?
- 33Ghosting images
- 34Add your Brother machine with AirPrint (macOS)
- 35I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 36I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 37To install the printer driver easily using a tool. (Linux)
- 38How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 39The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 40Protect your Brother machine against unauthorised access over the network
- 41Open the Status Monitor (Windows)
- 422-sided Disable or 2-sided Disabled
- 43Toner Ended
- 44Size Error DX
- 45Poor fixing
- 46(Video) Paper is Jammed in the 2-sided Tray
- 47I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 48When I print images, the quality is not good (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50Update the Driver or Firmware for your Brother machine