FAQs & Troubleshooting
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218 Results
- 1(Video) Replace the Toner Cartridge
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3(Video) Load A4/Letter paper
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5(Video) Paper is Jammed inside the Machine
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9(Video) Paper is Jammed in the Back of the Machine
- 10What is Brother iPrint&Scan?
- 11Replace Drum
- 12Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 13Wrong Toner
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Toner Low or Prepare New Toner Cartridge
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18(Video) Paper is Jammed in the Paper Tray
- 19Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 20Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 21Size Error DX or Size Error 2-sided
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 24TONER ENDED
- 25Add your Brother machine with AirPrint (macOS)
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27Delete print jobs from the print queue.
- 28The printer status is Offline or Paused.
- 29(Video) Cannot Detect
- 30Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 31Set up your Brother machine on a wireless network.
- 32(Video) Connect the cord
- 33Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35Create a Certificate Signing Request (CSR)
- 36Curled or wavy
- 37Wrinkles or creases
- 38(Video) Unpack your Brother machine and install the toner cartridge
- 39(Video) Load an Envelope (Manual Feed Slot)
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 412-sided Disabled
- 42My Brother machine could not be found over the network when I installed drivers on my computer.
- 43What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 44Drum !
- 45Reset the Network Settings to the Factory Settings
- 46(Video) Set up your Brother machine
- 47I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 48I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 49Enable the Brother machine's network interface.
- 50Print Unable ##