FAQs & Troubleshooting
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206 Results
- 1Replace Drum
- 2Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Replace the Toner Cartridge
- 5(Video) Paper is Jammed in the Paper Tray
- 6The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8What is Brother iPrint&Scan?
- 9(Video) Paper is Jammed inside the Machine
- 10The printer status is Offline or Paused.
- 11(Video) Paper is Jammed in the 2-sided Tray
- 12Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14(Video) Toner set
- 15Set up your Brother machine on a wireless network.
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17(Video) Cannot Detect
- 18Reset the Network Settings to the Factory Settings
- 19I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 20Toner Low or Prepare New Toner Cartridge
- 21(Video) Paper is Jammed in the Back of the Machine
- 22What can happen if the wrong paper is used in your machine.
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24(Video) Update the Driver or Firmware for your Brother machine
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26I cannot find some option in the Printing preferences. (For Windows)
- 27Reduce Toner Consumption
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 30How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 31Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 32What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33What is the recommended paper?
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 37What kind of envelopes and labels are recommended for printing?
- 38Change the printer driver settings (Windows/macOS)
- 39Print both sides of paper or a booklet automatically
- 40Cannot Detect
- 41Size mismatch
- 42Drum !
- 43Print the Network Configuration Report
- 44Add your Brother machine with AirPrint (macOS)
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46I cannot print using my Brother machine on a wireless network (Mac)
- 47Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 48I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 49Reset Your Brother Machine
- 50Print on envelopes, labels or thick paper from the Manual feed slot