FAQs & Troubleshooting
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131 Results
- 1Does NC-2200w work with Windows Vista?
- 2Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 3What can happen if the wrong paper is used in your machine.
- 4What is the BRAdmin Professional software used for?
- 5What is the recommended paper?
- 6Can I print from or scan to Android™ Smartphone?
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8The printer status is Offline or Paused.
- 9I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11Printouts have a curl or wave.
- 12Printouts (envelopes) have creases.
- 13Printouts have wrinkles or creases.
- 14What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 15How do I factory reset the print server?
- 16How do I change the print server password?
- 17Delete print jobs from the print queue.
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 20The paper is skewed when it's printed.
- 21What is UPnP and SSDP?
- 22Can I use non-Brother or third party supplies with the Brother machine?
- 23How do I install additional memory?
- 24Open the Control Panel (For Windows)
- 25I cannot print from my computer via USB.
- 26When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 27What is a "Generic PCL Driver"?
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 30All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 31What driver package format is supported by my Linux distribution?
- 32A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 33Functions supported in the Windows 7 built-in drivers
- 34Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 35I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 36Why does the Drum LED blink ?
- 37What do the LED indications mean?
- 38The printed letters are slanted, positioned incorrectly.
- 39Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 40Cannot print after a Windows 10 update (June 2020)
- 41Paper size settings are unavailable when I print from OpenOffice (Linux)
- 42Install the built-in drivers (For Windows 8 and Windows 10)
- 43How to identify your Operating System (OS).
- 44What is the Network Shared printing?
- 45I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 46Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 47What kind of paper can I use?
- 48What kind of memory can I use?
- 49Can I print from DOS applications?
- 50What are the expected yields of the consumables?