FAQs & Troubleshooting
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Latest |
134 Results
- 110/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 227/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 301/06/2023Delete print jobs from the print queue.
- 416/05/2023I cannot print from my computer via USB.
- 527/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 627/03/2023Change the printer driver settings (Windows/macOS)
- 727/03/2023The printer status is Offline or Paused.
- 819/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 913/12/2022How to identify your Operating System (OS).
- 1016/11/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1107/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1231/10/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1309/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 1420/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 1509/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 1620/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 1717/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 1810/11/2021Open the Control Panel (For Windows)
- 1912/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2030/09/2021Uninstall the printer drivers (For Windows)
- 2116/07/2020Cannot print after a Windows 10 update (June 2020)
- 2206/07/2020What driver package format is supported by my Linux distribution?
- 2303/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 2403/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 2527/11/2019Print command (LPR) (Linux)
- 2627/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 2715/11/2019Print command (cupswrapper) (Linux)
- 2829/10/2019Pre-Required Procedures (Linux)
- 2929/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 3029/10/2019Large characters are printed incorrectly. (Linux)
- 3129/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 3229/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 3323/10/2019To install the printer driver easily using a tool. (Linux)
- 3414/06/2019Windows 10 Support Information
- 3512/06/2019Uninstall printer drivers (Linux)
- 3629/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 3728/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 3824/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 3924/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 4024/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 4124/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 4224/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 4317/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4405/07/2018Windows 7 Support Information
- 4525/03/2016What is the difference between the toner cartridge and the drum unit?
- 4625/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 4725/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 4825/03/2016Can I print from or scan to Android™ Smartphone?
- 4925/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 5024/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?