FAQs & Troubleshooting
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218 Results
- 1What is Brother iPrint&Scan?
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Adjust color settings by using the custom setting in the printer driver
- 5I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 6Can I print from or scan to Android™ Smartphone?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9How do I replace the Waste toner box?
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11How to identify your Operating System (OS).
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17The printer status is Offline or Paused.
- 18What is the BRAdmin Professional software used for?
- 19How do I disable the APIPA protocol?
- 20Enable the Brother machine's network interface.
- 21Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 22What can happen if the wrong paper is used in your machine.
- 23What is the recommended paper?
- 24The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 25What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 26Printouts have wrinkles.
- 27How do I factory reset the network settings?
- 28I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 29Can I print on transparencies e.g. for overhead projectors?
- 30Print a web page from iPrint&Scan when using an Android™ mobile device.
- 31I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 32Change the printer driver settings (Windows/macOS)
- 33How do I improve the color density? (Print Calibration)
- 34I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 35"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 36What driver package format is supported by my Linux distribution?
- 37Protect your Brother machine against unauthorised access over the network
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 41Can I use AirPrint with my Brother machine?
- 42Discover the MAC address of the Brother network card
- 43I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 44I cannot connect to the print server using my web browser. What should I do?
- 45'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?
- 46I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 47"JAM MP TRAY" error appears on the LCD. What should I do?
- 48Printouts have a curl or wave.
- 49I cannot print using my Brother machine on a wireless network (Windows)
- 50Use the Universal Printer Driver for BR-Script. (PostScript language emulation)