FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 3Load paper in the paper tray
- 4Replace Drum
- 5Replace Toner
- 6Calibrate or Calibration Failed or Calibration.
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8The printer status is Offline or Paused.
- 9Jam Rear
- 10I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 11Jam 2-sided
- 12Jam Inside
- 13What is Brother iPrint&Scan?
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Adjust color settings by using the custom setting in the printer driver
- 16Colored streaks or bands down the page
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 19Reset the print server to the default factory settings.
- 20Wireless setup is requesting a WPS PIN to complete the setup
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22Size Mismatch
- 23Drum Stop
- 24I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 25Replace WT (waste toner) Box
- 26Jam Tray 1
- 27Replace Fuser
- 28Turn the Toner Save Mode on or off.
- 29I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 30The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 31Enable the Brother machine's network interface.
- 32Short Paper
- 33I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37Replace PF Kit xx
- 38Replace Belt unit
- 39I cannot print using my Brother machine on a wireless network (Windows)
- 40Change the printer driver settings (Windows/macOS)
- 41No Tray
- 42Cartridge Error
- 43Belt End Soon
- 44WT Box End Soon
- 452-sided Disabled
- 46No Waste Toner
- 47The color of your printouts is not what you expected
- 48Disable the APIPA protocol.
- 49What is the recommended paper?
- 50I cannot print using my Brother machine on a wired network. (Windows/macOS)