FAQs & Troubleshooting
![]() |
Popular |
162 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Print a Test page
- 3Adjust color settings by using the custom setting in the printer driver
- 4Print on plain paper or bond paper from the Manual feed slot
- 5Can I print from or scan to Android™ Smartphone?
- 6The printer status is Offline or Paused.
- 7The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 8Can I print from DOS applications? What printer driver emulation can be used?
- 9Protect your Brother machine against unauthorised access over the network
- 10Delete print jobs from the print queue.
- 11Print on envelopes, labels or thick paper from the Manual feed slot
- 12What driver package format is supported by my Linux distribution?
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15What kind of paper can I use?
- 16What is the printable area per page?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18Jam Inside
- 19Verify the Brother machine connected to the Wired Network (For Windows)
- 20The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 21I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 22Change the printer driver settings (Windows/macOS)
- 23Drums End Soon/ Drum End Soon(X)
- 24Jam Tray 1
- 25What is the recommended paper?
- 26Verify the Brother machine connected to the Wired Network (For Macintosh)
- 27I cannot print from my computer via USB.
- 28Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 29I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 30Cannot print after a Windows 10 update (June 2020)
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33How to identify your Operating System (OS).
- 34No Belt Unit
- 35The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 36I cannot print from my computer via network. (For Macintosh)
- 37I cannot print from my computer via network. (For Windows)
- 38Carry out calibration to improve the color density
- 39The color of printouts are not what I expected.
- 40I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 41When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 42Turn the Toner Save Mode on or off.
- 43When I print images, the quality is not good (Linux)
- 44My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 45I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47Open the Control Panel (For Windows)
- 48I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 49Reprint the last print job
- 50Uninstall the drivers. (Mac OS X 10.5)