FAQs & Troubleshooting
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215 Results
- 1I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 3JAM TRAY 1
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5"Offline" appears on the Status Monitor.
- 6JAM REAR
- 7REPLACE DRUM
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11JAM INSIDE
- 12DUPLEX DISABLED
- 13The printer status is Offline or Paused.
- 14What is Brother iPrint&Scan?
- 15FUSER ERROR
- 16FRONT COVER OPEN or FUSER COVER OPEN
- 17MEMORY FULL
- 18What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 19REPLACE TONER
- 20What driver package format is supported by my Linux distribution?
- 21MANUAL FEED
- 22Wrinkles or creases
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24JAM DUPLEX
- 25Delete print jobs from the print queue.
- 26What is Toner Continue Mode?
- 27Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 28TONER ENDED
- 29DRUM STOP
- 30NO PAPER T1
- 31DRUM ERROR
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35How to identify your Operating System (OS).
- 36The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 37The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 38CARTRIDGE ERROR
- 39NO TONER
- 40Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 41Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 42DRUM END SOON
- 43What is the printable area per page?
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Protect your Brother machine against unauthorised access over the network
- 46Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 47TONER LOW
- 48Curled
- 49What is a "Generic PCL Driver"?
- 50What do the LED indications mean?