FAQs & Troubleshooting
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187 Results
- 1The printer status is Offline or Paused.
- 2The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4What kind of paper can I use?
- 5Delete print jobs from the print queue.
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 7The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
- 8Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 9What are the expected yields of the consumables?
- 10What is the recommended paper?
- 11Use the Universal Printer Driver for PCL
- 12Can I use AirPrint with my Brother machine?
- 13Can I print from or scan to Android™ Smartphone?
- 14Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 15Discover the MAC address of the Brother network card
- 16What can happen if the wrong paper is used in your machine.
- 17What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 18I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 19How can I print the pages in reverse page order in Windows?
- 20The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 21Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 22The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24The printer prints unexpectedly or it prints garbage.
- 25Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 26Printouts have a curl or wave.
- 27Can I print from DOS applications?
- 28Reset the print server to the default factory settings
- 29What is the printable area per page?
- 30What is the BRAdmin Professional software used for?
- 31I cannot print from my computer via network. (For Windows)
- 32Is there a Brother machine which is compatible with Mac Airport stations?
- 33Download a file from the "Downloads" section and save it to Windows 8 computer.
- 34How to identify your Operating System (OS).
- 35"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 36How can I change the printer settings?
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38How can I activate/deactivate the Toner Save Mode?
- 39I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 40How can I clean the inside of the printer?
- 41Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 42Verify the Brother machine connected to the Wired Network (For Macintosh)
- 43I cannot print from my computer via USB.
- 44The LEDs on the control panel of the printer indicate "Drum Error". Though I cleaned the corona wire, this error message was not cleared. What can I do?
- 45Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 46The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 47How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 48My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 49Where do I find the complete User's Guide?
- 50All print jobs are aborted and nothing is printed. (Linux)