FAQs & Troubleshooting
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- 1(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 2Turn the Toner Save Mode on or off.
- 3Replace Drum
- 4(Video) Load A4/Letter paper
- 5Replace Toner
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8(Video) Set up your Brother machine
- 9Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 10Jam Tray
- 11What is Brother iPrint&Scan?
- 12(Video) Unpack your Brother machine
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15My Brother machine turns off automatically or earlier than before.
- 16Can I use non-Brother or third party supplies with the Brother machine?
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 19Can I use AirPrint with my Brother machine?
- 20Cartridge Error
- 21Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 22Jam Inside
- 23Reset the network settings to the factory default
- 24Load paper in the paper tray
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26I cannot connect my machine to the wireless network (For Windows)
- 27The machine does not automatically enter Power Off mode.
- 28What driver package format is supported by my Linux distribution?
- 29Protect your Brother machine against unauthorised access over the network
- 30How to identify your Operating System (OS).
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32Check the remaining ink or toner level (Linux)
- 33(Video) Load A5 paper
- 34The printer status is Offline or Paused.
- 35I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 36Drum End Soon
- 37Service Call
- 38The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 39What is Toner Continue Mode?
- 40Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 41What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42What is the recommended paper?
- 43My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 44I get a TS error when trying to print on a wireless network.
- 45I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 46Enable the Brother machine's network interface.
- 47Discover the MAC address of the Brother network card
- 48Can I print from or scan to Android™ Smartphone?
- 49When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 50What do the LED indications mean?