FAQs & Troubleshooting
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151 Results
- 1Reset the network settings to the factory default
- 2(Video) Load A5 paper
- 3Load paper in the paper tray
- 4No Paper
- 5Replace Toner
- 6Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 7(Video) Load A4/Letter paper
- 8(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10"Offline" appears on the Status Monitor.
- 11(Video) Set up your Brother machine
- 12What is Brother iPrint&Scan?
- 13Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 14Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Cannot print after a Windows 10 update (June 2020)
- 17Check the remaining ink or toner level (Linux)
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19(Video) Unpack your Brother machine
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Replace Drum
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 25What is Toner Continue Mode?
- 26No Toner
- 27Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 28In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 29Drum !
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32My Brother machine could not be found over the network when I installed drivers on my PC.
- 33Protect your Brother machine against unauthorised access over the network
- 34How to identify your Operating System (OS).
- 35Can I print from or scan to Android™ Smartphone?
- 36Print Unable or Print Unable XX
- 37The printer status is Offline or Paused.
- 38Toner Low
- 39Out of Memory
- 40Jam Tray
- 41What is the BRAdmin Professional software used for?
- 42What is the recommended paper?
- 43I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 44What do the LED indications mean?
- 45I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 50I cannot save a file downloaded from the Brother support website (For Windows)