FAQs & Troubleshooting
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344 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 4Data cannot be transferred even though the machine number has been input. (M5622201)
- 5List of Error Messages for CanvasWorkspace (Others)
- 6How to Activate the Calligraphy Kit
- 7"Connection Fail : Err-20" appears on the LCD Display Screen. What does it mean?
- 8List of Error Messages for CanvasWorkspace (E##### / N#####)
- 9E92001 appears on the Artspira app screen.
- 10[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 11E94004 appears on the computer screen.
- 12E95001 appears on the computer screen.
- 13Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 14What should I do if the scanned and cut positions are misaligned?
- 15M5612301 appears on the Artspira app screen.
- 16Instructions for Creating Roll Feeder Data with CanvasWorkspace and Sending It to the Cutting Machine
- 17How to link accounts
- 18How to change the displayed language
- 19How to Use the Roll Feeder 2 Function [Video]
- 20Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 21“The entered text cannot be used.“ appears on the computer screen.
- 22ErrS99 appears on the computer screen.
- 23Can character patterns using a TrueType font be cut (or drawn)?
- 24Can multiple sheets of material be overlapped and attached to the mat?
- 25Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 26Can the cutting machine cut felt, leather and synthetic leather?
- 27How to Use the Roll Feeder Function [Video]
- 28How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 29E02004 appears on the computer screen.
- 30E01002 appears on the computer screen.
- 31E01001 appears on the computer screen.
- 32E00003 appears on the computer screen.
- 33List of Error Messages
- 34There is no machine that can be transferred
- 35M5541001 appears on the Artspira app screen.
- 36How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 37Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 38Draw Patterns with Calligraphy Pen
- 39Can the cutting machine cut all materials automatically with the auto blade?
- 40Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 41"Cooling down" message appearing on the LCD. What does it mean?
- 42Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 43How do I perform trial cutting? (Test Cut)
- 44M4345001 appears on the Artspira app screen.
- 45Data cannot be saved to a USB flash drive
- 46Data cannot be saved to the machine
- 47The pattern transferred from the Artspira app does not appear on the screen of the machine
- 48[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 49How to disconnect a machine from Artspira using the machine
- 50How to connect your machine and transfer data to Artspira