FAQs & Troubleshooting
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101 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 3How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 4Tips for getting better embroidery results
- 5How do I adjust the sensitivity of the operation keys?
- 6Where do I put the oil in my machine?
- 7Embroidery
- 8How do I attach or remove the embroidery frame ?
- 9How to stop "Send usage information to help improve Brother products and services"
- 10How to change the needle stop position
- 11The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 12How do I adjust thread tension for embroidering?
- 13How do I hoop the fabric in the embroidery frame?
- 14"F07" appears on the LCD. What does it mean?
- 15"F06" appears on the LCD. What does it mean?
- 16"F04" appears on the LCD. What does it mean?
- 17When the thread became tangled under the bobbin winder seat
- 18"Lower the presser foot lever." message appears on the LCD. What does it mean?
- 19M4345001 appears on the Artspira app screen.
- 20[Embroidery machine users] How to retrieve the data transferred from Artspira
- 21"F02" appears on the LCD. What does it mean?
- 22"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 23How do I attach or remove the Embroidery Unit?
- 24"The bobbin thread is almost empty." message appears on the LCD during embroidering and the machine has stopped. What does it mean?
- 25"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 26"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 27"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 28Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 29"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 30"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 31"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 32How do I remove or attach the Embroidery foot ?
- 33"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 34"This USB media cannot be used." message appears on the LCD. What does it mean?
- 35"Not enough available memory to save the pattern. Delete another pattern?." message appears on the LCD. What does it mean?
- 36"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 37"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 38E96001 appears on the Artspira app screen.
- 39Data cannot be saved to the machine
- 40M2513631 appears on the Artspira app screen.
- 41"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 42"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 43Bobbin thread breaks
- 44Fabric puckers
- 45"F05" appears on the LCD. What does it mean?
- 46"Not enough available memory to save." message appears on the LCD. What does it mean?
- 47"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 48I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 49How to unsubscribe from Artspira
- 50How to obtain and input PIN of machine