FAQs & Troubleshooting
![]() |
Popular |
51 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I hoop the fabric in the embroidery frame?
- 3How do I retrieve the patterns from the machine’s memory?
- 4How do I adjust the sensitivity of the operation keys?
- 5How do I change the font type in the embroidery pattern?
- 6Where do I put the oil in my machine?
- 7How do I attach or remove the embroidery frame ?
- 8How do I adjust thread tension for embroidering?
- 9Fabric puckers
- 10"This pattern cannot be used." message appears on the LCD. What does it mean?
- 11Embroidery
- 12Stitches are skipped
- 13How do I save the embroidery patterns in the machine’s memory?
- 14Needle breaks.
- 15"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 16"F**" appears on the LCD. What does it mean?
- 17"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 18"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 19"This USB media cannot be used." message appears on the LCD. What does it mean?
- 20"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 21"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 22How do I remove or attach the presser foot ?
- 23"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 24"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 25"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 26"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 27"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 28"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 29"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 30How do I thread the machine (Threading the upper thread)?
- 31"USB media error" message appears on the LCD. What does it mean?
- 32"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 33"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 34"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 35"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 36Upper thread breaks.
- 37Bobbin thread breaks
- 38"Not enough available memory to save." message appears on the LCD. What does it mean?
- 39"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 40"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 41How do I wind the bobbin?
- 42"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean and how do I clear it?
- 43"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 44How do I set the bobbin ?
- 45How do I clean the race?
- 46How do I remove or attach the Embroidery foot ?
- 47How do I edit a single letter in the embroidery pattern?
- 48How do I enter a line feed in the embroidery pattern?
- 49How do I attach or remove the Embroidery Unit?
- 50How do I change the needle ?