FAQs & Troubleshooting
![]() |
Popular |
113 Results
- 1Replace Toner
- 2What is Toner Continue Mode?
- 3Can I use voice mail on the same line as my Brother machine?
- 4Jam Rear
- 5JAM TRAY
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Curled or wavy
- 8Can I use AirPrint with my Brother machine?
- 9I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 10How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 11How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 12My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 13Jam Inside
- 14Wrinkles or creases
- 15Gray background
- 16Set up my Brother machine to forward the received faxes to another location.
- 17Can I use non-Brother or third party supplies with the Brother machine?
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 19Duplex Copy (1-sided to 2-sided)
- 20How do I program the date and time?
- 21Black lines down the page
- 22How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 23Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 24Lines across the page
- 25Confirm that a FAX I sent was received correctly
- 26Page skewed
- 27All black
- 28Delete the faxes stored in my Brother machine's memory.
- 29Can I check the remaining life of my Brother machine's drum?
- 30I am experiencing problems sending a fax.
- 31Adjust the Brother machine's Sleep Time setting
- 32Clear vertical lines or streaks that appear in the copies I made
- 33How do I know which receive mode to select?
- 34White spots or black spots at 94 mm (3.7 in.) intervals
- 35Document Jam
- 36What kind of paper can I use?
- 37Envelope creases
- 38White lines down the page
- 39Why doesn't the machine answer when receiving a call?
- 40Faint
- 41Send the same fax to more than one number at a time. (Broadcasting)
- 42Set up a Group for Broadcasting faxes.
- 43Print the received faxes that are stored in memory. (Fax Storage)
- 44Stop my Brother machine from automatically redialing a busy number.
- 45Set the Brother machine to prevent public access to certain features.
- 46Change or delete an existing One Touch or Speed Dial number.
- 47Unable to Scan / Scan Unable
- 48How do I make my faxed documents lighter or darker? (Fax Contrast)
- 49Toner Low or Prepare New Toner Cartridge
- 50I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.