FAQs & Troubleshooting
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75 Results
- 1How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 2Can I confirm that the FAX was sent correctly?
- 3Can I use non-Brother or third party supplies with the Brother machine?
- 4My FAX/MFC will not Dial. Why?
- 5Why doesn't the machine answer when receiving a call?
- 6ControlCenter3 displays a blank screen at startup (Windows)
- 7Change the quality of the faxes I send (Fax Resolution).
- 8Verify if the Brother machine has a dial tone
- 9"Paper Jam Rear" error appears on the LCD. What should I do?
- 10How do I program the date and time?
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Can I set my Brother machine to forward the faxes I receive to another location?
- 14What are the recommended specifications for the paper I should use on my product?
- 15How do I clean white or black spots on printed documents?
- 16"Paper Jam Tray" error appears on the LCD. What should I do?
- 17What can happen if the wrong paper is used in your machine.
- 18Stop my Brother machine from automatically redialing a busy number.
- 19Can I print from or scan to Android™ Smartphone?
- 20I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 21How do I check if the FAX/MFC has faxes in its memory when it has a mechanical problem?
- 22Document Jam
- 23How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
- 24What is Distinctive Ring and how do I program it?
- 25Can I reduce the size of a received fax on this machine?
- 26When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?
- 27Delete the faxes stored in my Brother machine's memory.
- 28I am experiencing problems sending a fax, what can I do?
- 29Replace the drum unit.
- 30How can I prevent public users from changing the settings of my Brother machine?
- 31Why doesn't my Brother machine have a dial tone?
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 33How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 34How do I set up an answering machine (TAD) to work on the same line as my Brother machine?
- 35"Paper Jam Inside" error appears on the LCD. What should I do?
- 36How do I know which receive mode to select?
- 37What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 38How do I clear the "Awaiting Redial" message?
- 39Where is the full User's Guide? I can't find enough information in the paper manual.
- 40I recently installed the bundled or a new toner cartridge and I don't think I got the full yield from the toner.
- 41I can receive a fax, but cannot receive a telephone call.
- 42How do I send (broadcast) a fax to more than one number?
- 43How do I clean the corona wire?
- 44Set the Brother machine to prevent public access to certain features.
- 45Do I need a telephone line to send and receive faxes with my Brother machine?
- 46The paper is skewed when it's printed.
- 47How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD?
- 48How do I clean the laser scanner window?
- 49How do I print the received faxes that are stored in memory? (Fax Storage)
- 50What does "COMM.ERROR" on the LCD display mean?