FAQs & Troubleshooting
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188 Results
- 1Install the Brother iPrint&Scan application (for mobile device)
- 2(Video) Load A4/Letter papers
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Other Problems
- 6My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9Printer Jam or Paper Jam
- 10Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 11Brother iPrint&Scan cannot find my Brother machine (macOS)
- 12(Video) Fill the ink tanks
- 13Refill Ink
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16Check ink level, then press [OK]
- 17Change the Print Options to Improve Your Print Results
- 18Paper Size Mismatch / Size Mismatch
- 19Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 20The printer status is Offline or Paused.
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22(Video) How to Email Print
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 24(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 25Sleep
- 26Cannot Print XX or Print Unable XX
- 27Out of Memory
- 28Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 29Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 30Ink Low
- 31Check the Print Alignment from Your Brother Machine
- 32(Video) Load Envelopes
- 33Printing/ Scanning with a mobile device
- 34What is Brother iPrint&Scan?
- 35Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 36No Paper / No Paper Fed / No Paper T1 / No Paper MP
- 37Document Jam
- 38How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 41(Video) When I print photos, the color quality is not good.
- 42The scanning speed is slow when scanning from my machine. (Windows)
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44Add your Brother machine with AirPrint (macOS)
- 45Cannot print after a Windows 10 update (June 2020)
- 46I cannot print using my Brother machine on a wired network (Windows/macOS)
- 47Clean the Print Head from Your Brother Machine
- 48What driver package format is supported by my Linux distribution?
- 49I cannot print on a wireless (Wi-Fi) network (Mac)
- 50Load Paper in the Multi‑purpose Tray (MP Tray)