FAQs & Troubleshooting
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181 Results
- 1Reset Your Machine
- 2Install the Brother iPrint&Scan application (for mobile device)
- 3(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 4(Video) Load A4/Letter papers
- 5The printer status is Offline or Paused.
- 6Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Clean the Print Head from Your Brother Machine
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10(Video) Set up your Brother machine
- 11Check the Print Quality
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Check the ink level and then press [Stop]
- 14Load Paper in the Manual Feed Slot
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17(Video) Load Envelopes
- 18Error and Maintenance LED Indications
- 19Wireless setup is requesting a WPS PIN to complete the setup
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21One or more of my colors are not printing (blank).
- 22What is Brother iPrint&Scan?
- 23Unable to Scan
- 24Printer Jam or Paper Jam
- 25What is the recommended paper?
- 26I want to connect my Brother machine to a wireless network using WPS (Wi-Fi Protected Setup™)
- 27Set up your Brother machine on a wireless network (Windows/macOS)
- 28Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 29How to identify your Operating System (OS).
- 30Paper is Jammed Inside the Machine
- 31Refill Ink
- 32Other Problems
- 33How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35(Video) Fill the ink tanks
- 36Printing/ Scanning with a mobile device
- 37Reduce Printing Noise
- 38Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 39Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 40Important points you need to confirm before configuring your Brother machine for a wireless network.
- 41I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43(Video) Change the Copy Shortcut button settings
- 44Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 45Check the Print Alignment from Your Brother Machine
- 46(Video) Copy an ID Card
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 49Improve poor print quality.
- 50I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)