FAQs & Troubleshooting
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Latest |
255 Results
- 106/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 204/07/2024Scan a document using Brother iPrint&Scan. (macOS only)
- 305/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 428/05/2024Drum End Soon
- 531/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 604/01/2024Easy Scan to E-mail
- 704/12/2023Toner Low
- 817/11/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 908/11/2023How to scan a document from a Windows application?
- 1010/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1127/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1208/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1301/06/2023Add your Brother machine with AirPrint (macOS)
- 1401/06/2023Delete print jobs from the print queue.
- 1516/05/2023I cannot print from my computer via USB.
- 1626/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1710/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 1807/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 1927/03/2023"Offline" appears on the Status Monitor.
- 2027/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2127/03/2023Change the printer driver settings (Windows/macOS)
- 2227/03/2023The printer status is Offline or Paused.
- 2317/03/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 2417/03/2023I can print but cannot scan via network. (For Windows)
- 2517/03/2023Open the "Scanners and Cameras" and Properties.
- 2614/02/2023Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 2714/02/2023Scan and save a document in PDF format for Windows (Scan to File)
- 2814/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2914/02/2023Scan a document in Windows 8 and Windows 10.
- 3014/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3106/01/2023Condensation
- 3219/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3319/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3413/12/2022How to identify your Operating System (OS).
- 3524/11/2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 3622/11/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3720/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3827/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3926/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 4001/09/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 4101/09/2022Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 4230/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4330/08/2022Configure and use the Scan to FTP feature
- 4422/08/2022Configure the Scan to Email Feature (Linux)
- 4509/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4626/07/2022Configure and use the Scan Key Tool (Linux)
- 4719/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4812/07/2022I keep getting the error message "Authenticate Err (Authentication error)".
- 4930/06/2022I can print but cannot scan via network. (For Mac)
- 5030/06/2022Check the Node Name of the Brother machine