FAQs & Troubleshooting
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293 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Toner Low
- 5Drum !
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Paper is Jammed in the Back of the Machine
- 8Easy Scan to E-mail
- 9Scan Using Secure Function Lock 3.0
- 10Authentication Error, contact your administrator.
- 11Adjust color settings by using the custom setting in the printer driver
- 12Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Replace the Waste Toner Box
- 15Reset the Network Settings to the Factory Settings
- 16Print the Network Configuration Report
- 17Brother iPrint&Scan cannot find my Brother machine (macOS)
- 18Replace the Belt Unit
- 19Cover is Open
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Replace Fuser
- 22Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 23What is Brother iPrint&Scan?
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26Paper is Jammed underneath the Paper Tray
- 27Paper is Jammed Inside the Machine
- 28What is the default password for my Brother machine?
- 29Small Paper
- 30Print Unable ##
- 312-sided Disabled
- 32Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35Load and Print on Envelopes in the Manual Feed Slot
- 36(Video) Unpack your Brother machine
- 37Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 38Replace PF Kit xx
- 39I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 40Enable the Brother machine's network interface.
- 41No Tray / No Tray T1 / No Tray1
- 42Calibrate or Calibration Failed or Calibration.
- 43No Toner
- 44No Paper / No Paper T1
- 45Reset Your Brother Machine
- 46I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 47What is the recommended paper?
- 48The scanning speed is slow when scanning from my machine. (Windows)
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50(Video) Load an Envelope (Manual Feed Slot)