FAQs & Troubleshooting
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Latest |
136 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 127/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 205/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 329/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 428/05/2024What is Toner Continue Mode?
- 528/05/2024Toner Low or Prepare New Toner Cartridge
- 628/05/2024Drum End Soon
- 724/05/2024What is the default password for my Brother machine?
- 824/05/2024What is the default password for my BRAdmin or Web Based Management?
- 923/05/2024Clean the Scanner *
- 1023/05/2024Reset the Drum Counter *
- 1123/05/2024Access Web Based Management *
- 1223/05/2024Print the WLAN Report *
- 1323/05/2024Clean the Drum Unit *
- 1423/05/2024Clean the Corona Wire *
- 1523/05/2024Replace the Drum Unit *
- 1623/05/2024Reset the Network Settings to the Factory Settings *
- 1723/05/2024Replace the Toner Cartridge *
- 1823/05/2024Print the Network Configuration Report *
- 1923/05/2024Paper is Jammed in the 2-sided Tray *
- 2023/05/2024Paper is Jammed in the Back of the Machine *
- 2123/05/2024Paper is Jammed inside the Machine *
- 2223/05/2024Paper is Jammed in the Paper Tray *
- 2314/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2408/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 2508/02/2024(Video) Paper is Jammed inside the Machine
- 2608/02/2024(Video) Paper is Jammed in the Back of the Machine
- 2708/02/2024(Video) Paper is Jammed in the Output Paper Tray
- 2808/02/2024(Video) Paper is Jammed in the Paper Tray
- 2931/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3008/11/2023How to scan a document from a Windows application?
- 3129/09/2023(Video) Load an Envelope (Manual Feed Slot)
- 3229/09/2023Ghosting images
- 3322/09/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 3422/09/2023Poor fixing
- 3522/09/2023I cannot scan via network.
- 3614/09/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 3714/09/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3807/09/2023Wrong Toner or Wrong Toner Cartridge
- 3907/09/2023Media Type Mismatch or Media Mismatch
- 4007/09/2023Cannot Scan ##
- 4107/09/2023Self-Diagnostic
- 4206/09/2023Toner Ended
- 4306/09/2023Manual Feed
- 4405/09/2023(Video) Set up your Brother machine
- 4504/09/2023Size Error DX or Size Error 2-sided
- 4631/08/2023What is the recommended paper?
- 4723/08/2023Out of Memory
- 4810/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4927/07/2023I get a TS error when trying to print on a wireless network.
- 5026/07/2023Cannot Detect