FAQs & Troubleshooting
Popular |
234 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace Toner
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Jam Inside (With Video Instructions)
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7Jam Tray (With Video Instructions)
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11(Video) Load an Envelope (Manual Feed Slot)
- 12The printer status is Offline or Paused.
- 13Replace Drum
- 14Load paper in the paper tray
- 15(Video) Unpack your Brother machine
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Can I print from or scan to Android™ Smartphone?
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20Jam 2-sided
- 21Print on envelopes, labels, or thick paper from the manual feed slot.
- 22(Video) Set up your Brother machine
- 23(Video) Connect telephone line and power cords
- 24Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 27What driver package format is supported by my Linux distribution?
- 28When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 29The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 302-sided Disable or 2-sided Disabled
- 31When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 32Jam Rear (With Video Instructions)
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34What is Brother iPrint&Scan?
- 35Set up your Brother machine on a wireless network
- 36When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 37A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 39Drum !
- 40Turn the Toner Save Mode on or off.
- 41Image skewed
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44What kind of envelopes and labels are recommended for printing?
- 45How to identify your Operating System (OS).
- 46I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49"Offline" appears on the Status Monitor.
- 50I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.