FAQs & Troubleshooting
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195 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Paper Jam
- 4Can I use AirPrint with my Brother machine?
- 5How do I load envelopes into my machine?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8Make my copied images lighter or darker.
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10Can I print from or scan to Android™ Smartphone?
- 11When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 12I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 13How do I know which side up my photo paper should be in the tray?
- 14When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.
- 15Scan and save a document in PDF format (Scan to File)
- 16Replace Ink
- 17I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 18Load paper in the paper tray
- 19Delete print jobs from the print queue.
- 20I still receive the error message "Paper Jam" after I removed the jammed paper.
- 21Where can I get FaceFilter Studio and what can I do with this application?
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23The printer status is Offline or Paused.
- 24Ink Low
- 25Cover is Open
- 26When I print, the pages are smudged with ink. What should I do?
- 27When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 28When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 29Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 30What driver package format is supported by my Linux distribution?
- 31The edge of glossy paper is smudged.
- 32Change the printer driver settings (Windows/macOS)
- 33Command List of brscan. (Linux)
- 34"Offline" appears on the Status Monitor.
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37How to identify your Operating System (OS).
- 38Where can I find the ink cartridges for my new Brother machine?
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42Uninstall the scanner driver. (Linux)
- 43Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 44Locate files scanned with ControlCenter2 (For Macintosh)
- 45I cannot remove red-eye.
- 46Can third party ink be used to refill the ink cartridges?
- 47One or more of my colors are not printing (blank). What can I do?
- 48Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 49Where is the USB port on the machine?
- 50I'm using Macintosh. What is the PreScan option used for?