FAQs & Troubleshooting
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Latest |
265 Results
- 106/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 204/07/2024Scan a document using Brother iPrint&Scan. (macOS only)
- 305/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 414/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 514/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 631/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 704/01/2024Easy Scan to E-mail
- 804/12/2023Toner Low
- 917/11/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 1008/11/2023How to scan a document from a Windows application?
- 1110/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1227/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1308/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1401/06/2023Add your Brother machine with AirPrint (macOS)
- 1501/06/2023Delete print jobs from the print queue.
- 1616/05/2023I cannot print from my computer via USB.
- 1710/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 1807/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 1907/04/2023I cannot print using my Brother machine on a wireless network (Windows)
- 2027/03/2023"Offline" appears on the Status Monitor.
- 2127/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2227/03/2023Change the printer driver settings (Windows/macOS)
- 2327/03/2023The printer status is Offline or Paused.
- 2424/03/2023Open the Status Monitor
- 2517/03/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 2617/03/2023I can print but cannot scan via network. (For Windows)
- 2717/03/2023Open the "Scanners and Cameras" and Properties.
- 2814/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2914/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3019/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3119/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3213/12/2022How to identify your Operating System (OS).
- 3324/11/2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 3420/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3527/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3626/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 3713/09/2022Print a document securely using the Secure Print feature (Windows)
- 3801/09/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 3930/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4022/08/2022Configure the Scan to Email Feature (Linux)
- 4109/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4226/07/2022Configure and use the Scan Key Tool (Linux)
- 4319/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4430/06/2022I can print but cannot scan via network. (For Mac)
- 4530/06/2022Check the Node Name of the Brother machine
- 4630/06/2022Scan a document into PaperPort™ using the TWAIN driver
- 4723/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4820/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4916/06/2022Configure and use the Scan to FTP feature
- 5009/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)