FAQs & Troubleshooting
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202 Results
- 1What is Toner Continue Mode?
- 2REPLACE DRUM
- 3Replace Toner
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Can I print from or scan to Android™ Smartphone?
- 8Can I use non-Brother or third party supplies with the Brother machine?
- 9Curled
- 10Jam Rear
- 11What driver package format is supported by my Linux distribution?
- 12Wrinkles or creases
- 13Turn the Toner Save mode on or off
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15The printer status is Offline or Paused.
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 17Ghost
- 18Page skewed
- 19Can I use AirPrint with my Brother machine?
- 20Toner Low or Prepare New Toner Cartridge
- 21Curled (video instructions available)
- 22All black
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24Check Connection
- 25I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 26I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 27Faint
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 30Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 31JAM TRAY 1
- 32Envelope creases
- 33When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 34CARTRIDGE ERROR
- 35Is my Brother machine compatible with Windows Vista?
- 36White spots or black spots at 94 mm (3.7 in.) intervals
- 37White lines down the page
- 38Gray background
- 39Print on envelopes, labels, or thick paper from the manual feed slot.
- 40Curled or wavy
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 43How to identify your Operating System (OS).
- 44Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 45Scan Unable
- 46Scan multiple pages into one file instead of each scan being saved as a separate file.
- 47No Paper
- 48White lines across the page
- 49Black lines down the page
- 50Is my Brother machine compatible with third party print servers?