FAQs & Troubleshooting
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235 Results
- 1Scan and save a document in PDF format (Scan to File)
- 2I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 3The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5What is the BRAdmin Professional software used for?
- 6The paper is skewed when it's printed.
- 7Scan multiple pages into one file instead of each scan being saved as a separate file.
- 8I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 9I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 10I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 11I'm using Macintosh. What is the PreScan option used for?
- 12How do I know the current network configuration?
- 13Uninstall Scan-key-tool. (Linux)
- 14The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 16Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 17Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 18Which E-mail packages are compatible with ControlCenter3?
- 19I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 20What can happen if the wrong paper is used in your machine.
- 21I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 22What driver package format is supported by my Linux distribution?
- 23Command List of brscan. (Linux)
- 24Print command (cupswrapper) (Linux)
- 25All print jobs are aborted and nothing is printed. (Linux)
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 28The downloaded driver's name is different from my machine's name. (Linux)
- 29When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 30Important points for specifying the scan area (Linux)
- 31How to identify your Operating System (OS).
- 32The printer status is Offline or Paused.
- 33When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 34When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 35I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 36I'm using Mac OS® 9.1-9.2. How can I uninstall the drivers?
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38How do I factory reset the print server?
- 39Delete a network scanner entry. (Linux)
- 40Uninstall printer drivers (Linux)
- 41I can print but cannot scan via network. (For Macintosh)
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 47To install the printer driver easily using a tool. (Linux)
- 48I want to print using CUPS while keeping SELinux enabled. (Linux)
- 49Protect your Brother machine against unauthorised access over the network
- 50Open the Control Panel (For Windows)