FAQs & Troubleshooting
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209 Results
- 1When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 2Replace Ink
- 3What driver package format is supported by my Linux distribution?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Can I print from or scan to Android™ Smartphone?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 8When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 9When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 10Paper Jam
- 11The edge of glossy paper is smudged.
- 12Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 14Which E-mail packages are compatible with ControlCenter3?
- 15I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 16Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 17Change the printer driver settings (Windows/macOS)
- 18Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 19I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 20When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 21How do I load envelopes into my machine?
- 22I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 23The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 24Delete a network scanner entry. (Linux)
- 25Important points for specifying the scan area (Linux)
- 26Install PaperPort™ 12SE / 14SE onto Windows 10.
- 27Install FaceFilter Studio onto Windows 10.
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Delete print jobs from the print queue.
- 30Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 31The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 32I still receive the error message "Paper Jam" after I removed the jammed paper.
- 33How to identify your Operating System (OS).
- 34Locate files scanned with ControlCenter2 (For Macintosh)
- 35My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 36When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 37I cannot scan via USB. (Mac OS X)
- 38Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 39Where can I get FaceFilter Studio and what can I do with this application?
- 40How do I clear the message "Unable to..." or "... Unable" ?
- 41When I print, the pages are smudged with ink. What should I do?
- 42Is there a way to view how much ink is remaining?
- 43I'm using Macintosh. What is the PreScan option used for?
- 44How to scan a document from a Windows application?
- 45I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Configure the Scan to Email Feature (Linux)
- 48I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50I want to print using CUPS while keeping SELinux enabled. (Linux)