FAQs & Troubleshooting
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88 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2How do I transfer label or slip templates?
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4Can I directly operate my printer from a self-developed application software and print a label?
- 5The tape does not cut well.
- 6When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 7What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 8How do I calibrate a label length?
- 9I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 10How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 11I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13How do I transfer label templates with P-touch Transfer Express?
- 14How to identify your Operating System (OS) for Windows or Mac
- 15What type of barcodes can be printed with the P-touch machine?
- 16How do I clear the display?
- 17How do I change the length of the label?
- 18How do I adjust the tape margin?
- 19Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 20The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 21(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 22How to open the Devices and Printers window
- 23The tape got jammed or stuck in the printer.
- 24Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 25(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 26(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28How to enter the Transfer mode?
- 29The display remains blank after the power is turned on.
- 30P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 31(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 32Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 33How do I transfer templates or other data from the computer to the printer?
- 34(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 35How do I change the character size?
- 36Printing is not possible. (USB connection)
- 37How do I create multiple blocks?
- 38How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 39Can my printer use TZ/TZe tapes?
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 42Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 43How do I uninstall the printer driver?
- 44What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 45The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 46The top and base layers of the laminated tape are misaligned.
- 47(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 48How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 49How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 50How do I make a label with a barcode?