FAQs & Troubleshooting
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84 Results
- 1The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Printing is not possible. (USB connection)
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 6Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How do I install a tape cassette?
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10How to open the Devices and Printers window
- 11How to identify your Operating System (OS) for Windows or Mac
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 14(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 15(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 18(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 19While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 20What is the E/EL switch on the back of the P-touch labeler for?
- 21How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 22Where can I find my Brother printer's serial number?
- 23I cannot start P-touch Editor Lite. [Found New Hardware Wizard] appears when connecting the P-touch labeler.
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 28The tape got jammed or stuck in the printer.
- 29"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 30What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 31(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 32How to delete the registry information and files related to the printer driver
- 33How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 34What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 35The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 36I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 37Can my printer use TZ/TZe tapes?
- 38Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 39Can I directly operate my printer from a self-developed application software and print a label?
- 40How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 41When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 42How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 43I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 44I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 45Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 46I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 47The top and base layers of the laminated tape are misaligned.
- 48I connected multiple printers of the same model to one computer but can only print from one of them.
- 49Power Supply (PT-1230PC)
- 50(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)