FAQs & Troubleshooting
Latest |
179 Results
- 15104/06/2019The printing has poor quality, white lines or streaks.
- 15220/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 15312/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 15422/01/2019When I print a long label or many labels continuously, printing suddenly stops.
- 15518/01/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 15611/01/2019How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 15711/01/2019My printer has suddenly stopped printing.
- 15826/12/2018I cannot print from GIMP on Linux.
- 15914/12/2018I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 16014/12/2018I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 16101/11/2018P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 16223/07/2018The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 16323/01/2018What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 16423/01/2018I selected the "Return Address Label", but nothing is displayed on the label. Why? (P-touch Address Book)
- 16526/10/2017The STATUS lamp is flashing red after updating the firmware using P-touch Update Software.
- 16626/06/2017The power button does not light up.
- 16715/06/2017The label does not feed correctly or the print is skewed to the left or right.
- 16816/02/2015How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 16910/02/2015How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 17006/01/2015Error messages do not appear when using the USB connection of my printer.
- 17105/01/2015I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 17222/12/2014Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 17322/12/2014How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 17412/03/2014How do I change the setting of "mm" and "inches"? (P-touch Editor Lite)
- 17520/08/2012How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 17627/06/2012Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 17727/06/2012How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 17827/06/2012How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 17927/06/2012A data transmission error appears on the computer when trying to print a label.