FAQs & Troubleshooting
![]() |
Popular |
195 Results
- 151When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 152Install FaceFilter Studio onto Windows 10.
- 153Windows 10 Support Information
- 154When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 155The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 156Open the "Scanners and Cameras" and Properties.
- 157I cannot make borderless prints.
- 158The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 159I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 160My Brother machine's PhotoCapture Center® will not recognize my memory card.
- 161I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 162The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 163Is my Brother machine compatible with third party print servers?
- 164I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 165When I print photos, the color quality is not good.
- 166The ink cartridges run out very quickly. Is there any reason for that?
- 167The print speed is very slow when I use XML Paper Specification Printer Driver.
- 168When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 169Create or view a XML Paper Specification document
- 170When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 171Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 172Can third party ink be used to refill the ink cartridges?
- 173I'm using Windows XP. I cannot scan with the USB cable.
- 174Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 175Scan a document in Mac OS X 10.6.
- 176Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 177Scan a document in Windows 8 and Windows 10.
- 178Scan a document from a Windows XP application
- 179Glossy Paper does not feed correctly. What can I do?
- 180Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 181When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 182Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 183How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 184Where can I find my Brother machine's serial number?
- 185Set the date and time
- 186Is there a way to view how much ink is remaining?
- 187Is there any way to reduce Ink consumption when printing from my computer?
- 188When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 189I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 190When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 191What is MFL-Pro Suite Software?
- 192Where do I find manuals for my Brother machine?
- 193Uninstall the Brother Software and Drivers (Windows)
- 194Improve my Brother machine's copy quality.
- 195Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).