FAQs & Troubleshooting
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215 Results
- 15117/09/2010In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 15217/09/2010Print the Network Configuration page
- 15315/09/2010How do I install the Optional Tray Module?
- 15415/06/2010I can receive a fax, but cannot receive a telephone call.
- 15502/06/2010My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 15613/04/2010Functions supported in the Windows 7 built-in drivers
- 15708/04/2010I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 15824/03/2010When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 15912/03/2010The paper is skewed when it's printed.
- 16010/02/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 16126/11/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 16229/06/2009How do I factory reset the print server?
- 16321/05/2009What does "MACHINE ERROR XX" mean?
- 16426/03/2009I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 16510/03/2009Can I buy any MICR toner?
- 16618/12/2008I am experiencing problems receiving faxes. What can I do?
- 16716/12/2008Why does the display read "Cover Open"?
- 16816/12/2008What does "COMM.ERROR" on the LCD display mean?
- 16912/12/2008How can I clear the "PLS OPEN COVER" error message on LCD?
- 17012/12/2008How do I install additional memory?
- 17111/09/2008How do I configure fax forward to e-mail?
- 17229/10/2007Does NC-2200w work with Windows Vista?
- 17326/10/2007I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 17427/06/2007I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 17526/06/2007Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 17623/05/2007When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 17707/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 17803/10/2006I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 17906/09/2006How do I program the date and time?
- 18006/09/2006What is UPnP and SSDP?
- 18105/09/2006I'm using Windows®. I am trying to receive faxes into my PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receive software is answering all incoming calls, regular ring and distinctive ring. What do I do?
- 18224/08/2006I cannot use the Network PC-FAX function from Mac OS® X. What should I do?
- 18324/08/2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 18424/08/2006Why are my sent faxes always received with a black vertical line down the page?
- 18524/08/2006Can I confirm that the FAX was sent correctly?
- 18624/08/2006Can I reduce the size of a received fax on this machine?
- 18724/08/2006How can I configure Windows® XP to send and receive faxes?
- 18824/08/2006I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 18924/08/2006I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 19024/08/2006I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 19122/08/2006I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 19222/08/2006When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
- 19318/08/2006How do I clear the message "MFC is Busy" or "Connect Failure"?
- 19418/08/2006When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 19524/07/2006How do I improve the copy or fax quality?
- 19623/05/2006I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 19712/05/2006When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 19810/05/2006I cannot use the "Modules Update" button on Web BRAdmin.
- 19910/05/2006What is Multi-Function Link Pro Suite?
- 20027/04/2006I'm using Macintosh®. What are the settings in the Scanner window used for?