FAQs & Troubleshooting
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154 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 101Uninstall the Brother Software and Drivers (Windows)
- 102(Video) Paper is Jammed in the Output Paper Tray
- 103Wrong Toner or Wrong Toner Cartridge
- 104(Video) Document is Jammed under the Document Cover
- 105(Video) Document is Jammed in the Top of the ADF Unit
- 106Change the printer driver settings (Windows)
- 107Out of Memory
- 108I cannot connect my machine to a Windows 11 computer via USB.
- 109Important points for specifying the scan area (Linux)
- 110Set up your Brother machine on a wireless network (Windows/macOS)
- 111Poor fixing
- 112In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 113My Brother machine turns off automatically or earlier than before.
- 114The machine does not automatically enter Power Off mode.
- 115I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 116I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 117When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 118Can I send a print job to multiple machine email addresses using Email Print?
- 119Configure and use the Scan Key Tool (Linux)
- 120Wireless setup is requesting a WPS PIN to complete the setup
- 121I installed scan-key-tool, but it does not work. (Linux)
- 122When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 123Command List of brscan. (Linux)
- 124Update the Driver or Firmware for your Brother machine
- 125I get a TS error when trying to print on a wireless network.
- 126Remove Small Scraps of Paper Jammed in the ADF *
- 127Document is Jammed under the Document Cover *
- 128Document is Jammed in the Top of the ADF Unit *
- 129Access Web Based Management *
- 130Reset the Drum Counter *
- 131Media Type Mismatch or Media Mismatch
- 132Open the Control Panel (For Windows)
- 133What is Toner Continue Mode?
- 134Important points you need to confirm before configuring your Brother machine for a wireless network.
- 135Print the WLAN Report *
- 136Supported models of Universal Printer Driver for PCL
- 137Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 138Cannot Print ##
- 139Cartridge Error
- 1402-sided Disable or 2-sided Disabled
- 141I cannot scan via network.
- 142Why doesn't my Brother machine have a dial tone?
- 143Clean the Drum Unit *
- 144Paper is Jammed in the 2-sided Tray *
- 145Paper is Jammed in the Back of the Machine *
- 146Paper is Jammed inside the Machine *
- 147Paper is Jammed in the Paper Tray *
- 148Where can I find my Brother machine's serial number?
- 149Clean the Scanner *
- 150Clean the Corona Wire *