FAQs & Troubleshooting
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368 Results
- 101The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 102Out of Fax Memory
- 103The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 104I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 105Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 106Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 107Scan a document and send it as a fax from the computer using the ControlCenter2 (Mac OS X 10.4 - 10.6)
- 108Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer.
- 109What is the Network Shared printing?
- 110Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 111How do I know which receive mode to select?
- 112Configure a cover page for PC-FAX.
- 113Send a fax without scanning the documents into memory.
- 114No Ink Cartridge
- 115I can print but cannot scan via network. (For Windows)
- 116When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 117Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 118Scan an image and insert it in a Windows XP application
- 119Scan a document in Windows 8 and Windows 10.
- 120Scan a document from a Windows XP application
- 121Can I transfer faxes to the PC when my machine has a mechanical problem?
- 122How do I store received faxes in my Brother machine's memory?
- 123What is Distinctive Ring and how do I program it?
- 124Improve poor print quality.
- 125When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 126Confirm that a FAX I sent was received correctly.
- 127Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 128What does "COMM.ERROR" on the LCD display mean?
- 129I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 130Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 131I'm unable to access the memory (media) card in the media slot. What can I do?
- 132Print the Network Configuration List
- 133I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 134Scan using XSane or GIMP (Linux)
- 135When I print images, the quality is not good (Linux)
- 136My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 137The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 138Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 139I installed scan-key-tool, but it does not work. (Linux)
- 140Command List of brscan. (Linux)
- 141Important points for specifying the scan area (Linux)
- 142Firewall port requirements of the Scan Key Tool (Linux)
- 143When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 144When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 145The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 146When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 147Discover the MAC address of the Brother network card
- 148I'm having problems sending a fax overseas.
- 149How do I know which side up my photo paper should be in the tray?
- 150I can receive a fax, but cannot receive a telephone call.