FAQs & Troubleshooting
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244 Results
- 101Easy Scan to E-mail
- 102I cannot save a file downloaded from the Brother support website (For Windows)
- 103Tray 1 not detected / Paper Tray #1 not detected
- 104After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer. (Windows)
- 105Low Temperature
- 106Cannot Scan XX or Unable to Scan XX
- 107I cannot print from my computer via USB.
- 108Ink Low
- 109(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 110When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 111(Video) Clean the Paper Pick-up Rollers for Paper Tray #1
- 112(Video) Clean the Paper Feed Rollers
- 113I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 114Reset the Network Settings to Factory Default
- 115Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 116Print the Network Configuration Report
- 117I cannot install Brother drivers on Debian 10 or later (Linux)
- 118Large characters are printed incorrectly. (Linux)
- 119I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 120I want to print using CUPS while keeping SELinux enabled. (Linux)
- 121Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 122Paper is Jammed in the Front of the Machine (Jam Front)
- 123(Video) Load Documents in the Automatic Document Feeder (ADF)
- 124(Video) Load Envelopes
- 125Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 126Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 127(Video) Cannot Print XX or Print Unable XX
- 128I cannot scan via network.
- 129Copy on Both Sides of the Paper (2-sided Copy)
- 130When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 131Print using only the black ink cartridge when the Color cartridges have run out.
- 132When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 133I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 134I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 135I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 136I cannot connect my machine to a Windows 11 computer via USB.
- 137How to use the PC-FAX.
- 138When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 139I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 140Scan and Upload Documents Using Brother Web Connect
- 141Change the brscan5 scan settings using XSane (Linux)
- 142Delete a network scanner entry. (Linux)
- 143How Brother inkjet printers measure remaining page yields
- 144I cannot print on a wireless (Wi-Fi) network (Windows)
- 145Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 146I cannot print on a wireless (Wi-Fi) network (Mac)
- 147Clean the Base Pad
- 148Access Web Based Management
- 149My Brother machine could not be found over the network when I installed drivers on my computer.
- 150Check the kind of scanner driver installed by connecting the USB/ Parallel cable.