FAQs & Troubleshooting
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152 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 10110/03/2022Drum !
- 10215/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 10329/11/2021A security warning appears when accessing Web Based Management via HTTPS.
- 10429/11/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 10510/11/2021Open the Control Panel (For Windows)
- 10612/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 10717/09/2021Export an address book and import it to another machine
- 10829/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 10919/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11016/02/2021I cannot print full-page photos or images using Email Print.
- 11126/01/2021Can I send a print job to multiple machine email addresses using Email Print?
- 11227/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 11306/07/2020Change the brscan5 scan settings using XSane (Linux)
- 11406/07/2020Important points for specifying the scan area (Linux)
- 11506/07/2020What driver package format is supported by my Linux distribution?
- 11602/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 11702/06/2020Open the Status Monitor (Windows)
- 11813/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 11906/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 12006/04/2020Delete a network scanner entry. (Linux)
- 12119/03/2020Check the remaining ink or toner level (Linux)
- 12206/01/2020When I print images, the quality is not good (Linux)
- 12325/12/2019Protect your Brother machine against unauthorised access over the network
- 12406/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 12503/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 12603/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 12727/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 12829/10/2019Large characters are printed incorrectly. (Linux)
- 12929/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 13023/10/2019To install the printer driver easily using a tool. (Linux)
- 13125/04/2019Cartridge Error
- 13225/04/2019No Toner
- 13329/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 13429/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 13529/01/2019Command List of brscan. (Linux)
- 13624/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 13724/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 13827/11/2018After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 13929/10/2018My Brother machine has no power.
- 14017/10/2018Important points you need to confirm before configuring your Brother machine for a wireless network.
- 14106/08/2018When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 14224/05/2018Set Telephone Line Compatibility for Interference and VoIP Systems
- 14318/01/2018Check the firmware version.
- 14412/10/2017Where can I find my Brother machine's serial number?
- 14525/03/2016What is the Network Shared printing?
- 14625/03/2016Supported models of Universal Printer Driver for PCL
- 14725/03/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 14825/03/2016Discover the MAC address of the Brother network card
- 14924/03/20162-sided Disable or 2-sided Disabled
- 15024/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?