FAQs & Troubleshooting
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385 Results
- 101The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 102Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 103A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 104Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine (video instructions available)
- 105Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 106Scan a text document and convert it into a text file (For Windows)
- 107Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 108Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 109Short Paper
- 110No Drum Unit
- 111Print Unable XX
- 112Scan and save a document in PDF format for Macintosh (Scan to File)
- 113I updated the Web BRAdmin and cannot enable the logging function.
- 114Cover is Open
- 115Is my Brother machine compatible with Windows Vista?
- 116What is Ad-hoc mode?
- 117I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 118Size mismatch
- 119I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 120Scan a document into PaperPort™ using the TWAIN driver
- 121Store numbers on my Brother machine for easy dialing from the control panel.
- 122Scan a document using "Scanner and Camera Wizard" in Windows XP
- 123Scan an image and insert it in a Windows XP application
- 124Scan a document from a Windows XP application
- 125Drum Error (Drum!)
- 126Out of Memory
- 127Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 128Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 129I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 130The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 131When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 132When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 133What is the BRAdmin Professional software used for?
- 134I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 135My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 136I'm using Macintosh. What is the PreScan option used for?
- 137How to scan a document from a Windows application?
- 138My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 139I cannot install Brother drivers on Debian 10 or later (Linux)
- 140I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 141Scan a document using Brother iPrint&Scan. (macOS only)
- 142I get a TS error when trying to print on a wireless network.
- 143Install PaperPort™ 12SE onto Windows 10.
- 144Possible solutions for print quality issues
- 145How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 146I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 147What is the maximum number of recipients when broadcasting a fax?
- 148Important points you need to confirm before configuring your Brother machine for a wireless network.
- 149Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 150Offset image