FAQs & Troubleshooting
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367 Results
- 101I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 102Is my Brother machine compatible with Windows Vista?
- 103I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 104I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 105Store numbers on my Brother machine for easy dialing from the control panel. (For users who installed the Internet fax feature into their Brother machines.)
- 106Drum Error (Drum!)
- 107Envelope creases
- 108Confirm that a FAX I sent was received correctly
- 109Can I use non-Brother or third party supplies with the Brother machine?
- 110What is the BRAdmin Professional software used for?
- 111I'm using Macintosh. What is the PreScan option used for?
- 112I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 113The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 114Uninstall Scan-key-tool. (Linux)
- 115How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 116Cannot print after a Windows 10 update (June 2020)
- 117My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 118Command List of brscan. (Linux)
- 119Print command (cupswrapper) (Linux)
- 120I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 121I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 122Use the Network Connection Repair Tool (Windows)
- 123Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 124Combine multiple scanned documents into a single file with PaperPort™
- 125Download a file from the "Downloads" section and save it to Windows 8 computer.
- 126The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 127Can I print on transparencies e.g. for overhead projectors?
- 128I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 129Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 130Print a web page from iPrint&Scan when using an Android™ mobile device.
- 131Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 132Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 133Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 134The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 135What is the Network Shared printing?
- 136Scan Unable xx
- 137No Tray
- 138Condensation
- 139Short Paper
- 140No Drum Unit
- 141Cartridge Error
- 142WT Box End Soon
- 143I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 144Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 145No Waste Toner
- 146I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 147When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 148I am asked to enter a password when starting the Remote Setup application. What is the password?
- 149Carry out calibration to improve the color density
- 150Unusable Device