FAQs & Troubleshooting
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307 Results
- 101When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 102Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 103Download a file from the "Downloads" section and save it to Windows 8 computer.
- 104Locate files scanned with ControlCenter2 (For Macintosh)
- 105How do I make my faxed documents lighter or darker? (Fax Contrast)
- 106The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 107CARTRIDGE ERROR
- 108I can print but cannot scan via network. (For Windows)
- 109Cover is Open
- 110Size mismatch
- 111Store numbers on my Brother machine for easy dialing from the control panel.
- 112I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 113Why doesn't the machine answer when receiving a call?
- 114What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 115What is the BRAdmin Professional software used for?
- 116Configure and use PC-FAX (CUPS) (Linux)
- 117How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 118I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 119Scan and save a document in PDF format for Macintosh (Scan to File)
- 120Scan a document in Mac OS X 10.7.
- 121The faxes I send are always received with a black vertical line down the page.
- 122The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 123Paper size settings are unavailable when I print from OpenOffice (Linux)
- 124Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 125I cannot send a fax using PC-FAX (Windows 10)
- 126Uninstall Scan-key-tool. (Linux)
- 127I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 128I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 129I cannot find some option in the Printing preferences. (For Windows)
- 130Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 131Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 132Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 133I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 134Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 135Configure a cover page for PC-FAX.
- 136When I scan a document using ControlCenter, the scanned file size is too big.
- 137Drum Stop
- 138Duplex Copy (1-sided to 2-sided)
- 139When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 140Scan a document into PaperPort™ using the TWAIN driver
- 141Set up a Group for Broadcasting faxes.
- 142The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 143When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 144Reset the network settings to the factory default (video instructions).
- 145I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 146How to scan a document from a Windows application?
- 147I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 148Configure the Scan to Email Feature (Linux)
- 149Uninstall the scanner driver. (Linux)
- 150Open the Status Monitor